Recollective Release – April 2013

Coming hard on the heels of the last release in March, we pushed live a huge set of upgrades and addressed a number of minor fixes in this latest release. The purpose is to strengthen and really streamline user experience – for both the participant and moderators – in advance of some great advances planned for May and the summer.

Unified form and function for all conversations in the application (stream, task response, discussions and messages). This makes the user experience much more consistent and easy to follow.

Stream enhancements:

  • Ability to probe in the stream, even when the activity is not socialized (e.g. create private comments directly from the stream. This is part of a wider push to address your feedback to make the stream more functional and interactive)
  • Ability to mark task responses and comments as reviewed directly in the stream

Discussions and Messages get a revamp with:

  • New Backroom Comments/Tasks
  • Ability to attach Photos
  • Alphabetical or manual sort via drag and drop
  • Ability to hide Discussion topic replies until a participant posts their own reply or to always hide all replies except the participant’s
  • Quick navigation between threads while viewing a Message

Ability to “undo” a message, discussion reply or any comment (includes delayed sending of email notices to allow undo)

Application-wide Usability improvements:

  • Inline editing of replies, messages and comments across the app
  • Ability to uncheck the “Completed” state of a Backroom Task in all areas
  • Fewer clicks for all uploads (photos, videos and files) plus drag-and-drop upload throughout the application
  • New “Mark as Reviewed” checkbox style across entire app (can be undone as well)
  • Automatic hyperlinking of URLs and emails in plain-text postings

Direct iOS 6 photo upload everywhere

Activity and Task improvements:

  • Completion forms now use larger font font size (more friendly)
  • Simplified back/forward task navigation during activity completion
  • Respondent drop-down moved above task tabs plus many style improvements
  • Private commenting area is combined with other comment types
  • Preview data is excluded from Overviews unless there are no real responses yet and Image Review charts are hidden when only one marker is defined
  • Video Tasks have new default instructions
  • Fewer clicks for activity creation and initial task setup (auto-forwards to next step)
  • New “Destination” choice on Prompt tasks for journal activities to return to journal view (e.g. to add more entries)

CSV Exports:

  • Dedicated column for each Segment in use by participants found in the report
  • Dedicated column for each code used by excerpts found in the Excerpt Report

Other Improvements:

  • Email Broadcast: Filter on people that have not yet completed a single activity
  • Summary Stats: Now excludes participant created topics
  • Site Appearance: Ability to target any CSS change to one or more languages (e.g. to reveal a unique header per language)
  • Site Appearance: Warning now appears when site logo is not good enough for Retina displays
  • Plus dozens of minor fixes and many more usability improvements

If you would like to evaluate Recollective, get in touch to schedule a demonstration or free trial site and discover how easy it is to use.

Tips and Tricks #4 – Linking To Discussions and Featured Discussions

For those of you familiar with the Recollective structure, you’ll know that there are two primary areas in the platform to gather insights from your participants: Activities and Discussions. Out of the two, activities is certainly utilized more, however most of the studies I manage use both.

Activities are key, as they allow you to guide participants through a series of tasks to gather answers in a very structured way. Activity responses can be socialized, and conversations surrounding task responses often does ensue, but if a group discussion is your main priority then creating a discussion topic to gather these insights is likely the best way to structure and present these questions.

There are ways to ensure your discussion topics get the attention they deserve.

One of my favourite and likely the most effective way to ensuring participation (aside from providing specific incentives to do so!) is to bridge the gap between activities and discussion topics with a prompt task. The last task in the activity should be set up as a prompt button that brings them to either the Discussions tab, where they can see all available topics, or straight into a specific topic. In the prompt task instructions I recommend stating participation goals, for example, “please provide your reply to this topic and comment on two other participant’s replies”. Continue reading

Recollective Release – March 2013

It’s been a busy month for our engineers as we continue to expand the boundaries of what online research software can do. There were two releases of new functionality pushed live to Recollective customers plus a raft of last-minute custom requests accommodated.

The first release on 11th March included functionality we’ve been keen to implement: in-line comments directly in the feed, an improved visual style, a new Activities Report and support for an increase to 512 segments.

Response Stream

Recollective was the first platform to introduce a social feed of responses into online research and we’re really pleased to keep pushing ahead with more functionality in this area so that our customers never fall behind the leading edge.

This latest release enables participants to navigate a feed and add both comments and photos in-line without leaving the stream itself. That makes it easier for people to add their thoughts and reactions by quickly engaging in conversation with other participants. For a researcher, that means you can expect more community insights that add both textual and visual depth of understanding to responses enabling you to draw more accurate conclusions and better recommendations.

 

 

The new styling makes it easy to see the author of each response and comments, eliminating any confusion for participants and researchers alike. As with everything in Recollective, the new features and styles work perfectly on any mobile device and operating system. Continue reading

Recollective Introduces Holographic Research

Well we promised there was something huge coming and we’re delighted to announce today that Ramius is launching Recollective HIP, the world’s first Holographic Insights Platform.

“It’s the result of some incredible thinking by our engineers and product designers,” said Alfred Jay, CEO and President of Ramius Corporation. “With Recollective HIP, we’re truly pushing the boundary of what is possible with online research. The combined hardware and software innovation in this release is breathtaking.”

Recollective HIP is a new task type in the existing Recollective platform. It works by utilizing a small device that is plugged into the base of any smartphone, or the USB port of a computer. Just like something out of Star Wars, this device projects a 3D holographic video image that participants can manipulate through a range of “Kinect-style” gestures and movements. The result is a truly immersive research environment that offers limitless opportunities for gathering insights.

“Imagine providing a research group with a holographic conceptual design of a new product or packaging,” said Philippe Dame, Chief Operating Officer at Ramius. “Now imagine each person can handle it, really get a sense of it in three dimensions and give immediate feedback. That’s so powerful, I can’t wait to see what our customers do with this technology.”

Ramius has already signed up several early customers to try Recollective HIP and will be publishing the results of those studies in the coming month. After that, the new task type will be available for commercial use in May 2013.

For more information, contact Ramius sales on 1-888-APRILFOOL