Recollective Blog

Recollective Release - November 2012

Recollective studies have always allowed activities to be scheduled to avoid overwhelming participants. However, some researchers prefer to present multiple activities at the same time as it gives participants the flexibility to do those activities over time or all at once. To improve the user experience in such studies, we have added two new features to Recollective in November that remind and guide participants about their "Next Activity".

By "next activity" we mean the activity in the top-left position of the activity list as seen by a participant. Remember you can re-order the activities using Recollective's simple drag-and-drop interface at any time. Also be aware that if you've created segment-specific activities, this list can vary dynamically.

Activity Count

The simpler of the two features is a count of activities remaining "To Do". It appears directly on the Activities tab as a number inside a red circle only to participants, as shown below.

Help Tip

The second new feature is a green-coloured help tip that draws the participant's attention to the fact that more activities remain available to complete. Moreover, it provides a one-click option to start that next activity. If the help tip is distracting, it can be hidden by clicking the black "x" on the help tip. Once dismissed, the tip will be hidden until the next activity is completed or the participant logs in again.

This new help tip is also pretty smart. It won't show up on the participant's first visit to the study to ensure the Summary welcome message is read first. It's also sensitive to on-going journals. A journal activity will only be suggested if it's the next activity and the participant can make a new entry.

For example, if there is a daily journal and the entry has been made for today, the journal will no longer be suggested as the next activity even though it's technically "next". When the participant returns tomorrow, the daily journal is again suggested.

And finally, the help tip will not appear when starting any new activity as the participant has clearly decided which one they'll do next.

Note that the help tip does not interfere with the page below. If the participant is prompted to review other people's responses or join a discussion, they can still do so by scrolling down. The tip doesn't need to be dismissed to make use of the page (i.e. no extra clicking required).

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Recollective Tips and Tricks Series

Ramius is very proud of the high level of customer service we provide to our clients. For example, every Recollective site that is commissioned is given a comprehensive "Pre-Launch Check" by one of our Implementation Consultants.

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Gain Competitive Advantage by Doing it Yourself

With DIY (do-it-yourself) a trending theme among many conferences we have attended this year, not to mention the new and emerging DIY technologies appearing for online research, it’s not surprising that companies are beginning to ask, “what happens when non-researchers collect and analyze data for their own organizations?”

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