Coming hard on the heels of the last release in March, we pushed live a huge set of upgrades and addressed a number of minor fixes in this latest release. The purpose is to strengthen and really streamline user experience - for both the participant and moderators - in advance of some great advances planned for May and the summer.
For those of you familiar with the Recollective structure, you’ll know that there are two primary areas in the platform to gather insights from your participants: Activities and Discussions. Out of the two, activities is certainly utilized more, however most of the studies I manage use both.
Activities are key, as they allow you to guide participants through a series of tasks to gather answers in a very structured way. Activity responses can be socialized, and conversations surrounding task responses often does ensue, but if a group discussion is your main priority then creating a discussion topic to gather these insights is likely the best way to structure and present these questions.
One of my favourite and likely the most effective way to ensuring participation (aside from providing specific incentives to do so!) is to bridge the gap between activities and discussion topics with a prompt task. The last task in the activity should be set up as a prompt button that brings them to either the Discussions tab, where they can see all available topics, or straight into a specific topic. In the prompt task instructions I recommend stating participation goals, for example, “please provide your reply to this topic and comment on two other participant’s replies”.
It's been a busy month for our engineers as we continue to expand the boundaries of what online research software can do. There were two releases of new functionality pushed live to Recollective customers plus a raft of last-minute custom requests accommodated.
The first release on 11th March included functionality we've been keen to implement: in-line comments directly in the feed, an improved visual style, a new Activities Report and support for an increase to 512 segments.
Recollective was the first platform to introduce a social feed of responses into online research and we're really pleased to keep pushing ahead with more functionality in this area so that our customers never fall behind the leading edge.
This latest release enables participants to navigate a feed and add both comments and photos in-line without leaving the stream itself. That makes it easier for people to add their thoughts and reactions by quickly engaging in conversation with other participants. For a researcher, that means you can expect more community insights that add both textual and visual depth of understanding to responses enabling you to draw more accurate conclusions and better recommendations.
The new styling makes it easy to see the author of each response and comments, eliminating any confusion for participants and researchers alike. As with everything in Recollective, the new features and styles work perfectly on any mobile device and operating system.