New Language Support and Payment Portal

Each year we have the pleasure of presenting a webinar to the American Marketing Association. Last week we delivered a session on "Customer Insight Communities to Support Real-Time Decision Making".

Current Language Capabilities

As Recollective's global customer base expands and the range of geographic locations for project gets ever more varied, we're asked to support more and more languages. Earlier this year we announced full support for Russian, Japanese and Romanian in Recollective.

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This increases the list of supported languages to 11! That means you can now program and manage a Recollective study in English, French, Spanish, Portuguese, German, Dutch, Italian, Simplified Chinese, Russian, Japanese or Romanian. Any languages can be combined together in a site or even within a single study (particularly useful for studies that engage with multi-lingual participants). Languages are supported on both mobile and desktop, for all account types and will auto-detect to make the user experience as simple as possible.

Online Payment Portal

Another operational improvement we've implemented recently is to provide an online portal for customers to pay their USD or CAD invoices by credit card. At the moment, the card types accepted include:

  • U.S. businesses - Visa, MasterCard, American Express, JCB, Discover, and Diners Club.
  • Australian, Canadian, and European businesses - Visa, MasterCard, and American Express.

To login, you only need your email address and invoice number. A payment receipt will be emailed to you to confirm the transaction and of course, everything is not only secured by SSL but we don't store your credit card information. To pay by credit card, simply go to https://recollective.com/portal/payment We hope the new languages and easy payment mechanism is helpful and we look forward to helping you with your next Recollective project!

Steve Thompson
COO

Let's research happy together